Using the new technology was like the old days of fandom, when small groups of fans held conventions for other fans and had to learn how to do things as they went along. At Amazingcon, Ira Nayman appointed me to be the host of Darrell Schweitzer's reading on the spot, so I suddenly had to learn how to let people into the Zoom room, how to eject obscene interlopers (a duty that I did not have to perform, fortunately), find a photo of Darrell online, and share the screen so the audience could look at his photo during the reading. It was the first time I had to use any Zoom control other than "Join with Video" or "Join with Computer Audio". It was like the old days when one could suddenly be recruited to staple the program book together on the first day of the convention.
It was amazing how the fans came together to run the virtual conventions. Chicago TARDIS did something no other convention had tried: use Zoom for the panels, but instead of having the audience all join the Zoom meeting, broadcast the Zoom panel to Facebook Live and YouTube simultaneously, with tech staff collecting questions from the audience and sending them to the panelists. The technical set-up was complex, which I noticed during a tech test on Thursday night before the convention. Yet Chicago TARDIS' unpaid volunteers rose to the challenge, and it all worked on the weekend of the convention.
We also noticed that our audience numbers went up. Panels that would get double-digit attendance at in-person conventions saw their audience numbers shoot up. At an in-person Chicago TARDIS, my St. John Ambulance presentation would have gotten 30 people maximum if the room was full. The virtual presentation got 1,400 viewers on Facebook Live and 222 viewers on YouTube.
Strangely, there is one convention whose attendees adamantly refuse to hold virtual events: Anime North. There is a very vocal group of Anime North attendees who oppose virtual conventions and events on the Unofficial Anime North Facebook Group. They say that holding a virtual event is "hurtful and insulting for us that Anime North means a lot to" (their twisted grammar, not mine). They say that virtual events are worse than having no events at all. People are who willing to hold and attend virtual events say that the anti-virtual congoers can simply stay away from the virtual events, but the anti-virtual group says that they would be greatly offended if others zoom into a virtual convention. Anime North attendees want either an in-person convention or no event at all. Anime North did hold a short virtual event (a few panels) on Twitch in the summer. However, it was barely publicized; indeed, the email and the sole Facebook post that announced it did not even have a link to the Twitch account.
However, Anime North cannot dictate what other conventions will do. Although everyone prefers in-person conventions, a lot of conventions and their organizers and attendees are willing to go virtual if necessary. I predict that even after it becomes safe to hold in-person conventions again, hybrid types of conventions will emerge.